HJS Financial Planning has a complaints procedure for the speedy and efficient resolution of complaints that is available on request.
To contact us in relation to a complaint you can write to us at:
The Compliance Manager
HJS Financial Planning
12-14 Carlton Place
Tel: 0808 1644 222
If you are not happy with the outcome of a complaint investigation, in most cases you can take your complaint to the Financial Ombudsman Service (FOS). The FOS are independent and their job is to consider each case impartially on its own merits and mediate in the event of a dispute between clients and financial firms.
The Financial Ombudsman Service can be contacted at:
Financial Ombudsman Service
Tel: 0800 0234567